privacy policy and cookies

Crackerjackpot is a wholly owned trading subsidiary of Tŷ Hafan, the hospice for children in Wales. Tŷ Hafan is a charitable company, limited by guarantee and registered in Wales (No: 307406 / Reg. Charity No: 1047912).Both organisations are committed to respecting and protecting your privacy and the data we gather is managed in accordance with the Data Protection Act 1998.

What information is collected or used

We collect personal details on our website for the purposes of administering your lottery membership and participation in the weekly draw. We may also use this information to send you information about Crackerjackpot or your chosen Good Cause that we think will be of interest to you unless you have opted out of being contacted in this way. You can opt out at any time by contacting lottery@crackerjackpot.co.uk

We may also collect information about your visit to our website. This data is not personal to you and is used to help us better understand how visitors use our site, analyse the website performance and develop the website effectively.

Who we share information with

At no time will we pass your personal information on to any third party without your express permission other than when obliged to do so by legislation at that time in force and then only with the express authority of the Chief Executive. We do not rent or sell any information about you to other organisations. However, we may occasionally need to share your details with suppliers who are working on our behalf.

Cookies

Our website uses essential cookies to ensure you receive the best browsing experience possible.  

It's important to us that you're aware of how these cookies are used, and we'd like to reassure you that no personally identifiable information is ever collected. If you would prefer to disable cookies, please visit  www.cookies.org. Here you will find information on how to change your preferred browser settings to disable cookies.

Below is a list of the cookies set when browsing the Crackerjackpot website.

First party cookies

Cookie Name

Expires

_hash

30 days.

PHPSESSID

When you close your browser.

 Google Analytics

Cookie Name

Expires

__utma

2 Years from date set.

__utmb

30 minutes.

__utmc

When you close your broswser.

__utmz

6 Months from date set. 

 For more information on Google Analytics cookies please visit their website.

How we protect your information

We take all reasonable care and precautions to protect your information. Online financial transactions are processed using SagePay which has the highest level of Payment Card Industry Data Security Standards (PCI DSS) compliance. While we take appropriate steps to protect your information online, we also protect your information offline.  We do not retain credit card details and our network is guarded by firewalls and kept in a secure environment.

Access to your information

Should you wish to receive details of the personal information which we hold about you, then please contact our offices on +44 (0) 29 2053 2300. A reasonable charge may be levied to cover administrative costs of providing this information. Alternatively e-mail lottery@crackerjackpot.co.uk clearly stating your contact details and a member of our team will contact you.

Changes to this privacy policy

We may change the terms of this privacy policy from time to time. Please check this part of our site regularly to see what has changed.

Thank you for your support.